Required:

• One year experience working in a medical office including answering telephones, interacting with patients and familiarity with current billing practices including governmental plans
• One year of experience scheduling patient appointments in computerized appointment scheduling system
• Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors
• Excellent verbal and written communication skills
• Flexible personality and ability to adapt to changing needs of department
• Ability to interact calmly and effectively with patients with difficult personalities 

Preferred:

• Experience registering patients in UCLA Encounter Registration system
• Experience working in a teaching environment
• Experience working in an Ophthalmology practice